Open menu

Bigcommerce

Easy guide to activate UserEngage on your Bigcommerce store!

Step 1

Log in to your Bigcommerce panel

Step 2

Go to Advanced settings from left sidebar.

And then click Live Chat

Step 3

Select Other Third Party Live Chat Service as your provider, then click Save

Step 4

Switch tab to Other Third Party Live Chat Service

Fill out textarea with this code:

<script>
window.civchat = {
  apiKey: 'YOUR_API_KEY'
};
</script>
<script data-cfasync="false" src="https://widget.userengage.com/widget.js"></script>

API Key can be found here: https://app.userengage.com

Last little step is to switch Chat Box location to show At the top of the page


If you have any issues with this integration - feel free to contact us. We're here for you!

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