SMS campaign in action
Step 1: Visitor's behaviour triggers pop-up
Someone wants to exit your website and sees a pop-up offering a discount in return for their phone number.
Step 2: They leave their phone number
The person submits their number and is added to an SMS campaign list.
Step 3: Send personalised SMS
You create an SMS campaign where content is adjusted to the receiver.
Calling campaign in action
Step 1: Visitor leaves their phone number
Visitor wants to be contacted and after leaving their phone number is added to a calling campaign.
Step 2: Sales team gets notified
Previously set automation sends an email or a push notification automatically to appropriate sales representative.
Step 3: Sales person review user's profile
Sales person gets familiar with the visitor's case by going through their user's profile and chooses proper calling script.
Step 4: Sales rep calls directly from UserEngage
Sales person makes the call directly from the profile so they have everything at hand.