Clear rules are the first step to protecting your and your client's data.
Section 1 - What do we do with your information?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When purchasing something from us or use when you use our services for free, as part of the process, we collect the personal information you give us such as your name, address and email address.
When browsing our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our company, new products and other updates.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize user’s experience and to allow us to
deliver the type of content and product offerings in which you are
To improve our website in order to better serve you.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
We do not include or offer third party products or
services on our website.
Section 2 - Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may
withdraw your consent for us to contact you, for the continued
collection, use or disclosure of your information, at anytime, by
mailing us at: [email protected]
Section 3 - Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may disclose your personal information if we are
required by law to do so or if you violate our Terms of
Section 4 - Payment
If you choose a direct payment gateway to complete your purchase, then UserEngage stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All transactions processed through a gateway provider are not stored or processed on our servers.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.
Section 5 - Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our website, they may
direct you away from our site. We are not responsible for the
privacy practices of other sites and encourage you to read their
Section 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information,
the information is encrypted using secure socket layer technology
(SSL) and stored with a AES-256 encryption. Although no method of
transmission over the Internet or electronic storage is 100%
secure, we follow all PCI-DSS requirements and implement additional
generally accepted industry standards.
Section 8 - Age of Consent
By using this site, you represent that you are at
least the age of majority in your state or province of residence,
or that you are the age of majority in your state or province of
residence and you have given us your consent to allow any of your
minor dependents to use this site.
If our website is acquired or merged with another
company, your information may be transferred to the new owners so
that we may continue to sell products and services to you.
Section 10 - Other Agreements
We do not specifically market to children under 13.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
We collect your email address in order to to be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from
receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.
Users can visit our site anonymously. Once this
page, or as a minimum on the first significant page after entering
and can be easily be found on the page specified above. Users will
to change their personal information by logging into their account.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by mail at [email protected]
UserEngage z o.o.