Step 1: New leads come into your pipeline
Visitors come to your website and you manage to grab their contact information.
Step 2: Track the number of created tasks
You want to watch how many activites your sales team created and thereby who is most engaged.
Step 3: Watch who is most likely to convert
You track where leads that move down your pipeline come from.
Step 4: See who sells the most
You keep an eye on your sales agents’ performance and see who manages to sell most.
Step 1: How many people contacted you via chat
Your website visitors use an opportunity to receive quick response and leave a message on chat.
Step 2: See how quickly each team member responds
You watch how long it takes each team member to respond and evaluate their performance.
Step 3: Compare the engagement of your team members
Based on the number of messages sent, you can keep track on who from your support team was most occupied talking with your clients.