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Live chat: Engage and support

Easily interact with your website visitors and have everything at hand to provide them with an exceptional support.

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Most important features

Automatic messages

Send messages driving engagement just in the right time.


Lead generation form

Collect email addresses to provide answer when the visitor is already gone.


Domyślne odpowiedzi

Save time using previously prepared messages to answer questions that recur.


Automatic assignment

Assign agents to conversations automatically, based on previously defined rules.

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Most important features

Design modification

Adjust colours, style and position of the chat widget so that it complements your website design.


Short agent bio

Let your agents share few words about themselves to inspire friend-like conversations.


Languages

Add as many languages as you want to display chat texts and prompts in viewers language.


3 message modes

Display automatic messages in 3 different styles and see what works best in your case.

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Dostarcz wiadomość na emaila użytkownika

If you answer clients questions when they’re already gone, the answer will land in their inbox.

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Powiadomienia

Get push and sound notifications when someone asks a question on chat.

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Unlimited agents

No matter how many support agents you have, the price will remain the same.

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Notatki

Add notes and call out other agents directly in conversations.

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Message peek

See what your visitors are writing even before they click send.

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Agent grupy

Group your agents by specialization to provide high quality support.

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Customer Information

Have all important information at hand while talking to your clients.

Live chat use cases

A quick glance at how working with live chat looks like in practice.

Do obsługi klienta

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Do angażowania i sprzedaży